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madsciencede
New Member
New Member
‎09-30-2015 10:43 PM

Phaser 8550 cannot print color after installing 8550 DP PS driver on Win 7

After installing Phaser 8550 DP PS driver on Windows 7 service pack ,  I cannot print in color.  I noticed that after sending the color pictures to the printer the colors switch to black and white.  The same thing happened on all 3 desktops in the office.  Can someone help point me figure out how to solve this issue.  Many thanks!  Allan

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Joe053204-hcl
Analyst Nation Moderator
Analyst Nation Moderator
‎10-01-2015 02:34 PM

Re: Phaser 8550 cannot print color after installing 8550 DP PS driver on Win 7

Try the Global driver instead, it is 8 years newer and fully supports the printer.

Make sure the issue is all apps, and not just one.

See what happens when Color correction is set to anythiong other than Auto

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Joe
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