Phaser 8560 Can't select tray 3 anymore

[bartk]

Hello,

Sorry for my english,

My printer works great but I can't select tray 3 since 2 days anymore.
It worked all fine but I selected 'Preprinted paper' in tray 3 but I changed it fast back to 'normal' because

everything worked fine,maby this created the problem.... No idea.

Got some pictures here:

Tray3 : is visible

Tray 3 : It's full of paper


At the right side you will see again, there is paper inside and its visible. The red circle shows that tray 3 is missing.....
few days ago the tray was visible in the illustration.

This illustrates the exact problem, I can't  select tray 3 anymore?

Tried serval things, removed all drivers (with printui  /s /t2) and removed all printers in regedit.
And reinstalled with windows update
Reinstalled with the driver om Xerox
Tried with usb cable

When I go to centerworks and set Tray 3 as default than I actually can print from tray 3....strange?
I realy hope someone can give me some new advice what I might can try....... Spending hours and hours on

this problem.

Thanks in advance

[Joe Arseneau]

Easily fixed.

Start > Devices and Printers

Right click the printer and go to Printer Properties.

Go to the Configuration tab and change Paper trays to have One Extra tray

[bartk]

Thanks for your awnser! (sorry for my late reply, was very busy..)
Anyway, I tried your solution but I "Can't" click on that option.....
See picture:

Thanks in advance

[Joe Arseneau · Accepted solution]

Change Automatisch (aanbevolen) to whatever the equivalent of Off is ;-)

Then click OK and when you go back in you will be able to select it.