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Phaser 8560 Power on but only solid red light

Operating System: Windows 10 x64

When I turn on the printer, I get only solid red light. Screen is blank. Fan is working. Lights on the motherboard is blinking but no warm up sequence. This happened after the printer was not responding when I couldn't get it to wake up. Tried removing the RAM and the display showed 'No RAM' or something like that. Switch to another SDRAM and nothing works too. Any other ideas how to fix this?

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Administrator
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Re: Phaser 8560 Power on but only solid red light

Hello coldfusioneer, 

Thank you for using the forum, if the control panel is blank it may need to be replaced. 

You can all our support department to order one. 

 

Thanks,
TammyL-Xerox
Community Manager

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Re: Phaser 8560 Power on but only solid red light

The control panel with LCD screen was recently replaced. Previously, the printer was working but the screen was just simply blank. Right now, the screen may be blank when I turned on the printer right now but it does show something on the screen when I removed the SDRAM card. Also, this time, there's no warm up sequence. 

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