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Re: Phaser 8560 - ink won't fuse in some area of print page

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Phaser 8560 - ink won't fuse in some area of print page

Product Name: Other - specify product in post



We have an 8560 that's over 3 yrs old, it is now having printing issue. I printed a colored test page and the ink does not seem to be sticking in some area of the paper. And when I look inside to see the silver drum of the printer I could see that the part of the image is still fused in the drum and failed to completely transfer onto the paper.


The pattern is mostly on the side of the print image. I have ran both diagnostic options built-in to the printer (smear, light striple, purge) which did not fix the issue, sometimes made it worst. Also ordered a new maintenance unit, but that did not fix the issue.


Any thoughts?

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