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Valued Advisor
Valued Advisor

Re: Phaser 8560 major paper jam

Hi GeoffS,

Thank you for using the Support Forum. Please take a look at the Paper Jam behind front cover solutions and see if this will help.  If not please consider contacting your support centre for further assistance.

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New Member
New Member

Phaser 8560 major paper jam

Product Name: Other - specify product in post



My 8560 gets paper jams quite often, but it's usually just a case of opening either the front cover or the exit cover and carefully pulling out the offending sheet.


This time the paper is absolutely jammed solid. I can get to it through the front cover, but it just won't budge. When I open the exit cover I can just see a corner of paper peeping out between the rollers.


Any suggestions for how to proceed?



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