cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

Phaser 8560 major paper jam

Hello,

 

My 8560 gets paper jams quite often, but it's usually just a case of opening either the front cover or the exit cover and carefully pulling out the offending sheet.

 

This time the paper is absolutely jammed solid. I can get to it through the front cover, but it just won't budge. When I open the exit cover I can just see a corner of paper peeping out between the rollers.

 

Any suggestions for how to proceed?

 

Thanks!

0 Kudos
1 Reply
Highlighted
Community Manager
Community Manager

Re: Phaser 8560 major paper jam

Hi GeoffS,

Thank you for using the Support Forum. Please take a look at the Paper Jam behind front cover solutions and see if this will help.  If not please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos