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Phaser 8560 will no longer feed paper from the tray

My 8560 is suddenly failing to feed paper from the main tray.

You can hear it try 3 times, and then it complains of a paper jam.

No paper was pulled from the tray, and the top sheet has scuff marks from the roller attempting to move it.

I've tried new paper, reversing paper, etc...  It just won't pull a sheet now.

The front flip out tray still works. (When I can convince the printer to use it - which mains NOT when I try to clear up a light stripe.)

 

Any easy fixes for this?

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Community Manager
Community Manager

Re: Phaser 8560 will no longer feed paper from the tray

Hi CasaDelGato,

Thank you for using the Support Forum. Please make sure you have cleaned the feed rollers using these instructions.  If this does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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