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janehp New Member
New Member

Phaser 8560DT Shadow/stutter printouts

Everything (even directly from printer like status pages) shows a shadow to the left in vertical lines, kind of like stuttering, at first randomly, but now with every printout.  For example, the letter "L" looks kind of like "lllL" or sometimes like "lll....."  Just replaced the maintenance kit, emptied the waste tray.  Have tried cleaning up print smears with no change.  Can't run "Eliminate White Stripes" without crashing printer.

 

Xerox Printout2.jpg

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Community Manager CherylO-Xerox
Community Manager

Re: Phaser 8560DT Shadow/stutter printouts

Hi

Thank you for using the Support Forum.  If you are seeing this print issue with the internal reports such as the status page, that would indicate a hardware problem..  I think you will need to contact service and have a technician fix the issue. 

Thanks,

CherylO-Xerox

Forums Moderator

Thanks,
CherylO-Xerox
Community Manager

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