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2 Replies
CherylO-Xerox
Valued Advisor
Valued Advisor
‎02-17-2015 03:39 PM

Re: Phaser 8570 Error Code 99,011 Several Items replaced.

Hi robertmalker,

Thank you for using the Support Forum. The 99.011 is an inkmelt error, please read about it here.  If powering off and back on does not help please consider contacting your support centre for further assistance.. 

Thanks,
CherylO-Xerox
Community Manager

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robertmaiker
Member
Member
‎02-17-2015 02:39 PM

Re: Phaser 8570 Error Code 99,011 Several Items replaced.

Anyone else get the 99,011 code on one of the solid ink printers ?

 

Thanks.

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robertmaiker
Member
Member
‎02-16-2015 11:36 AM

Phaser 8570 Error Code 99,011 Several Items replaced.

Product Name: Other - specify product in post

Cheers.

 

Have a Phaser 8570 that has had a 99,011 Jetstack 1 code that has been tought to solve.

 

So far the Tech's have replaced the Ink Loader, Electrnic Module, Jetsctack Fuse and the Printhead.

Still have the 99,011 code.

 

Tried unplugging someof the parts to narrow down, and it just boots to the Xerox logo.

 

When all hooked up it will reboot a few times, then sho the 99,011 code.

We have other Xerox printers, so it hasn't been an issue to rush.

 

Any thoughts.

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