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toddc New Member
New Member

Phaser 8860 paper jam error

We have a Xerox Phaser 8860 printer that constantly shows a paper jam error.  The exact error is:  "Paper Jam - Open Exit Cover to clear".  During the past several days at work I seached the entire printer for paper or small pieces of paper but I can't find any.  I took off the top and side plastic covers, searched in the drum and rollers areas and I lifted up all the levers inside, but there is no paper.  I also sprayed out the printer with canned air to remove all the dust.  Any help would be appreciated.  The printer is out of warranty.

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Moderator PamY-Xerox
Moderator

Re: Phaser 8860 paper jam error

Hi Toddc,

I found some possible solutions on the support pages for the Phaser 8860 (http://xrx.sm/CCx) Please try the possible solutions listed in the case.
Thanks,
PamY-Xerox

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