Why is Xerox refusing to answer email support questions on this issue? I have made two support requests with no answer. Obviously Phaser printers have a problem that causes faded black printing that Xerox is refusing to acknowledge. Apparently my Phaser 6125, and many other Phaser printers, are worthless junk after printing about 4000 pages. Sounds like a class-action suit to me. Anyone on board?
Thanks for the (belated) reply. None of my email support requests were even acknowledged.
But really, you must know that these suggestions will not fix my problem. There are dozens of complaints of this exact problem on the Internet, in several Phaser models and no working solutions. So my printer is now worthless. I'm not happy with the printer, nor with your support. It goes without saying that I won't be buying another Xerox printer, and I'll certainly be recommending against them to my clients.
Have you even tried doing anything?
To me it does not sound like it, this is not email support, this is a support forum for the users of Xerox machines where mostly users are the ones that's also answering the questions.
Please, do separate the two.
Please remember to select "Accept as Solution" for posts that helped you solve the issue.
Yes, I tried the recommended things: No help. I asked for email support: No response. I came here hoping that other users with the same problem would unite to demand help, but no one seems interested. Just another of life's lessons, I guess.
Then maybe you should try a different approach, as no one wants to put any time and effort into someone that clearly doesn't want their help.
We know nothing about what you've done and therefore we can't help you.