one of our phasor 6360 had poor print quality mostly missing text or portions of text. The image unit was replaced a few month ago and acccording to the Supplies Usage page the image unit I replaced had approx 90% life left. I replace with a new image unit and the prints improved but now I have a blank thin line running down the middle of the page but only seems to be associated with black. I found a diag page that prints 4 blocks of color on a page with red, green, purple and black blocks. The red, green, purple look fine but the black has a blank line in middle of page; this page suggest to me there is a problem in the black area of the printer. Idea of where to go from here?
Thank you for using the Support Forum. Please take a look at the solution for white lines or deletions and see if any of the suggestions help you.