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Photoshop will not print correct colours to Xerox Phaser 7800DN

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Hi,

 

We've just purchased a second Xerox Phaser 7800 printer and try as we might we cannot get any colours to reproduce from Photoshop (red is brown). Does anybody have any experience with using Photoshop please? I've called Xerox and they haven't a clue. We can manage most colours from our first Phaser (I also have a thread open on this as it won't print blue) but as that one is connected to a Mac I just don't know how to replicate any settings from there. I am on Windows 7. 

 

Currently I have it set to Printer Manages Colours. The image is set to Lap Colour. We installed PCL6 drivers as that was one of the things that improved colours when working from the Mac but it's made no difference here.

 

Please, please can somebody help me out? The printing interface from Xerox is extremely limiting (and really slow for some reason) and I just don't know where to really get into all the colours settings. I used to have an Oki and could see all the percentages for the RGB and CMYK etc. but they're just not there with Xerox. Any help and advice would be much appreciated. :)

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Analyst Nation Moderator
Analyst Nation Moderator

Re: Photoshop will not print correct colours to Xerox Phaser 7800DN

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The Photoshop interface is nearly identical from Mac to PC.

 

There is no Xerox PCL driver for the Mac.

 

PCL has no color control so there is nothing you can modify, all you can do is disable Optimization and Enhancement under Advanced

 

1.GIF

 

Where the PS driver has many color settings, including the ability to honor the CIE/LAB color space

 

2.GIF

 

It is truly sounding like you have 3rd party toner though, each manufacturer has different hues for CMYK, if any one of them is incorrect, every color will be off.

 

Take photoshop out of the equation and export to PDF and print from that,

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Joe
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Re: Photoshop will not print correct colours to Xerox Phaser 7800DN

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Hi there,

 

Thank you so much for your reply. The PS driver tip did it! I have finally printed red! I've yet to try out other colours but it's a huge step forward and I can't thank you enough.

 

As an aside, the toner is genuine, it is a brand new printer and has come with toner. I could print colour from Word and doing the calibration showed all colours too. It really was only Photoshop that was the issue. 

 

I will be trying out more colours tomorrow and I know I'll have more questions. But THANK YOU!

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Re: Photoshop will not print correct colours to Xerox Phaser 7800DN

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I'm afraid the solution didn't work after all. I've had to open a new post on this. Sigh!

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