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Caroline New Member
New Member

Please can someone help - Phaser 8560 error code: 07,010.43:101339

I'm half way through printing two very urgent separate orders and my printer has stopped working!  It first couldn't get past a jam (which I've checked as thoroughly as I can and can't see any paper stuck), so I thought turning it off for a while and letting it cool down would be a good idea.  I've now turned it back on and it's coming up with the error code: 07,010.43:101339  can anyone help?  I'm desparate as the enginners aren't open unti tomorrow and I must print these today :os

 

Thanks, Caroline

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Community Manager CherylO-Xerox
Community Manager

Re: Please can someone help - Phaser 8560 error code: 07,010.43:101339

Hi Caroline,

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: Phaser 8560

I have found the solution for the code on the support page but unfortunately it requires service.   

You can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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