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NHPBA123
New Member
New Member

PowerEngage wont open on MacOs Big Sur

Product Name: WorkCentre 6515
Operating System: macOS 11 - Big Sur

The title pretty much sums it up.

I download the installer, the application will install on the computer but will not open. 

Below is what shows in the Mac Logs:

Last login: Tue Feb 23 13:34:41 on ttys000

/Applications/Xerox\ PowerENGAGE.app/Contents/MacOS/Xerox\ PowerENGAGE ; exit;

ddziewit@Davids-Mac-Pro ~ % /Applications/Xerox\ PowerENGAGE.app/Contents/MacOS/Xerox\ PowerENGAGE ; exit;

2021-02-23 13:51:05.020 Xerox PowerENGAGE[1811:50902] /Applications/Xerox PowerENGAGE.app/Contents/Library/LoginItems/EngageLauncher.app

Load failed: 5: Input/output error

2021-02-23 13:51:05.029 Xerox PowerENGAGE[1811:50902] nil host used in call to allowsSpecificHTTPSCertificateForHost

2021-02-23 13:51:05.029 Xerox PowerENGAGE[1811:50902] nil host used in call to allowsAnyHTTPSCertificateForHost:

2021-02-23 13:51:05.054 Xerox PowerENGAGE[1811:50902] PowerENGAGE Error: Unable to find path to parent bundle

Saving session...

...copying shared history...

...saving history...truncating history files...

...completed.

[Process completed]

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1 Reply
CathyO-Xerox
Community Manager
Community Manager

Re: PowerEngage wont open on MacOs Big Sur

Hello NHPBA123,

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 

Thanks,
CathyO-Xerox
Community Manager

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