I have 3 Printers,
Phaser 8560 using 8560DN PS driver
Phaser 3600 using 3600 PS Driver
3300 MFP using 3330MFP PCL6 driver
The are all shared as Windows Printers on windows Server 2003 R2 32bit. . The clients that print from them are Windows 7, Windows Xp, and Mac OSX 10.6, and 10.7.
The problem is sometimes when people print, the prinr job will complete on the client side, but at the printer the lcd will read printing...... The print job will not print, stop other jobs from printing. Sometimes we will need to hit cancel. Other times the printer will need to be restarted. There is no one specific document that wont print. All types of documents are printed. .doc, docx, odf, html,
I have the latest firmware from the website.
I would like to know if I'm using the incorrect driver, and what is the recommend drivers that works for all my clients.
you can try changing the ports on those 3 drivers to lpr mode
open up driver properties, goto port tab, then click on configure port and choose lpr mode, fill in queue LP in the queue name field