cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

Print Job stuck at "PROCESSING"

Product Name: Xerox 510Dp WIDEFORMAT
Operating System: Other – specify OS in post

Hi

I have a Xerox 510DP wideformat printer with a HFT controller. When I try to print from computer or from the WEB PMT, the job reaches the printer but does not print and the printer gets stuck at "PROCESSING". Any help on this matter would be appreciated.

0 Kudos
1 Reply
Highlighted
Community Manager
Community Manager

Re: Print Job stuck at "PROCESSING"

Hi tahmid98,

Thank you for using the Support Forum. Please try uninstalling the printer from your computer, reboot your computer and then install the latest driver from the support page for your printer.  If reinstalling the driver does not fix the issue please consider contacting support for additional assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!