Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
JordanAXAUQE-AA
Agency Analyst
Agency Analyst
‎01-25-2012 07:27 PM

Re: Print Jobs Held Up in Queue With Status Code 22-513-04 WorkCentre 7530

Jump to solution
Upgrade your print drives to the 75xx series machine. Since the machine is not printing correctly we need to start troubleshooting there.
Thank you,
Jordan R.
Systems Analyst / Consultant
Fiery Certified Professional

If someone helped you make sure you give Kudos for their efforts! Don't forget to Select Accept as Solution if the reply resolved your issue as it will be able to help others!
0 Kudos
Reply
fitzbew
New Member
New Member
‎01-25-2012 06:12 PM

Print Jobs Held Up in Queue With Status Code 22-513-04 WorkCentre 7530

Jump to solution
Product Name: Other - specify product in post

On a WorkCentre 7530:

 

Print jobs coming from two different computers today started being stopped in the WorkCenre queue with a Status Code of 22-513-04.  The internal description for that code is:

 

"Queued job needs resources. User intervention is required to supply resources required for one or more queued jobs; jobs will be held until resources are available. Machine services are unaffected."

 

I can only access the machine remotely, but users standing at the machine report it seems to be wanting to send the job to a Tray that requires manually feeding. But the job is set to autoselect the Tray and the paper is just plain old 8.5 X 11 which is plentifully loaded in the printer's other trays.

 

The computers are running OS X.3.9 and using a driver for the WorkCentre 7328. These computers were working fine with the printer up until this morning.

 

Thanks for any advice.

0 Kudos
Reply