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1 Reply
Joe Arseneau
Valued Advisor
Valued Advisor
‎02-21-2018 12:19 PM

Re: Print Problem of Phaser 7800

Uninstall the driver then install it manually via an HP Jet Direct port and it should work fine, whatever issue you have is happening with either Bonjour or IPP (You picked the printer from the list at install) so just skip them, because it is vastly easier to work around the issue than to find its cause.

 

 

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Joe Arseneau
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michelfr
New Member
New Member
‎02-21-2018 10:34 AM

Print Problem of Phaser 7800

Product Name: Other - specify product in post

Bildschirmfoto 2018-01-31 um 17.10.52.pngi have a phaser 7800 dn, driver is XeroxPrintDriver_3.123.0_1865, i'm working with on an iMac, os sierra 10.12.6 (16G1212). after 10-15 hrs the printer suddenly reboots (mechanician says, currency of office is ok), and then printer driver is searching for printer for 15 mins, see screenshot. timeout repeating for every print job. next morning the problem is solved, after 10-12 hrs this happens again. configuration print is no problem.

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