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sleong New Member
New Member

Print Quality - Grey bar

Product Name: Workcentre 6015
Operating System: Linux

Greetings,

Have a Workcentre 6015 and the print outs come out fine but on the right side of the page there is a 1" grey bar that runs from top to bottom.  Its like it has been highlighted.  Attached is a sample of what I mean.

Any help would be greatly appreciated.

greybar.jpg

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3 Replies
Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Print Quality - Grey bar

Take out the black toner, grab the cleaning rod from its left and use it to clean the LED window, then try another output

 

1.jpg2.jpg3.jpg

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Joe
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gabiene Frequent Advisor
Frequent Advisor

Re: Print Quality - Grey bar

It could be a bad cleaning of the Transfer Belt.

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sleong New Member
New Member

Re: Print Quality - Grey bar

Joe,

That was the first thing I tried and I got the same results.  The gray bar is still there on the right.  Didn't get any lighter or darker!!

I also went ahead and tried cleaning all the other colors as well as the black and still no change in the results.

 

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