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scottL New Member
New Member

Print Quality

Product Name: WorkCentre 7830/7835/7845/7855
Operating System: Windows 7

I am in the military and am a “Technician” of the equipment with minimal training. My publications do not address the issue I am seeing. The issue I am having with my machine is similar to outboard deletion in all colors but it is only on the top 1/4 of the page when printing solid colors. When printing text it is only faded at the point that the solid color would be faded but when printing multiple pages it is noticeable. When I printed different diagnostics, the grids came out with good quality, no fading. I have posted pictures below.


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2 Replies
gabiene Advisor

Re: Print Quality


There are a some debris inside black developer housing and the IBT assembly is very dirty inside. So you need to replace the black developer material and the IBT assy.



Technical Escalation User DavidX28897-xrx
Technical Escalation User

Re: Print Quality

You may also want to vacuum out the fuser suction filter, the tops of the developer housings, and clean the leds and mob sensor of toner contamination. Then call Xerox FE for toner contamination protocol so they can email you some nvms to change to minimize this coming back
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