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lisacano921 New Member
New Member

Print Quality

Product Name: VersaLink® C505 Multifunction Printer
Operating System: Windows 10 x64

I am having trouble getting my C505 to print high quality photos. I own a custom jewelry business in which I put images into a piece of jewelry. 

Originally I ordered my prints from a print shop using their Xerox Docucolor C60 - PERFECT prints! I would save them as a PDF and order the prints through their website. 

I wanted to be able to save the trip and print from home, so I purchased the Phaser 6022. Not nearly the quality I got from the print shop but doable. Here, I had to save as a TIFF to get the best results.

I recently decided to invest into my business and purchased the Versalink C505, specificaly for it's ability to print high quality and great color (according to the salesperson). However, the quality I have been getting is worse than what the Phaser gave me. I have tried several file types and haven't had any luck. I have tried printing a full size image and still find it to be very pixelated and not sharp at all. 

I have googled/youtubed/called Xerox, and just have not found the right help. I have not changed anything as far as how I create my designs. I have a feeling I am just not using the proper settings for the printer. I am hoping I didn't just purchase a paper weight. I feel like a $2k printer should give me better quality than I am getting. The lines are just not sharp. And images are super pixelated. I have attached a photo of my image on the computer vs. the image the VL C505 produces.  

Also, I have no idea what the tiny yellow dots are on my printed photos... 

Capture.PNGDSC_0223.jpgDSC_0224.jpg

 

 

So when all is said and done... my final product ends up looking like this... Horrible. I have had to go back to ordering prints until I can get this matter resolved. Someone please help!

38435747_10217144896604509_7531298245289443328_n.jpg

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2 Replies
Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Print Quality

So what print driver are you using here? It looks like what you would expect from a Microsoft Class driver or a PCL driver, The quality you would want would be a PS driver like this one.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe
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lisacano921 New Member
New Member

Re: Print Quality

The driver that was automatically installed was Xerox VersaLink C505 V4 PS. I tried going to the driver link you provided but have no idea how to set that up as the driver for the printer.

I have not changed anything in the past 3 years other than the printer used. The company who printed my pages before also had miscrosoft. There has to be a way to improve the quality.

I tried calling Xerox today and the tech I spoke with agreed that the quality wasn't right. They are supposedly sending a tech out. If I could get assistance figuring this out in the meantime, that would be great!

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