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6 Replies
CherylO-Xerox
Valued Advisor
Valued Advisor

Re: Print Quality

Hi Chris3636,

Thank you for using the Support Forum. Please take a look at this article about setting up on Linux.  If this does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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Chris3636
New Member
New Member

Re: Print Quality

OK, some more information

I have downloaded the .deb file to the desktop and extracted it there

I run the command cd ~/Desktop

Then I run bash XeroxOfficev5Pkg-Linuxx86_64-5.20.661.4684.sh

The result is "No such file or directory"

Please advise

 

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Chris3636
New Member
New Member

Re: Print Quality

Hello

su command is not available in Ubuntu, its not a good idea as the preferred command is sudo

Can you not supply a .run file, it would be so much easier

 

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Joe Arseneau
Valued Advisor
Valued Advisor

Re: Print Quality

Print settings are driver defined.

 

  • Download the driver here

 

  • Open the Terminal.
  • Type su and hit enter
  • Type the root password for the system and press enter
  • Within the terminal, navigate to the folder the Xerox driver package was downloaded into.
  • Type bash XeroxOfficev5Pkg-Linuxx86_64-5.20.661.4684.sh and press enter.
  • You will now be presented with a graphical interface.
  • Click “I agree”
  • The Graphical ui will disappear.
  • Go back to the terminal window and navigate to folder /opt/Xerox/prtsys
  • Type xeroxprtmgr and press enter
  • You will now be presented with a graphical interface once again.
  • Click the “Discover Printers” button.

1.png

 

 

  • Click the Discovered printers options button.

2.png

 

  • Click manual install.
  • Type a queue name in the queue name field.
  • Select your printer model in the printer model section.
  • Type the ip address of the printer in the IP/DNS field.
  • Click ok and then close the Xerox driver ui.
Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
Chris3636
New Member
New Member

Re: Print Quality

Hello

Thanks for the response, I am running Ubuntu 20.04LTS with  Kernel Linux 5.4.0-31-generic x86_64

I downloaded and ran the .deb file from your website but have noticed that it is using the driverless, cups-filters 1.27.4. I would assume that it is not picking up .deb drivers for some reason.

I installed it using the "add printer"  in System-Applications -Printers

It is running on my network and I can access the Xerox® CentreWare® Internet Services from the printers ip address, I would have assumed that there would be an option in there to alter the print resolution.

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Joe Arseneau
Valued Advisor
Valued Advisor

Re: Print Quality

Using what driver and method of installing it on what version of Linux?

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
Chris3636
New Member
New Member

Print Quality

Product Name: Phaser 3330
Operating System: Linux

Is there any way to darken the print on this printer as I am finding that it is too light at the moment. The printer is 1 week old with a full toner cartridge

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