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TammyL-Xerox
Community Manager
Community Manager
‎11-04-2022 01:32 PM

Re: Print and Scan (TWAIN/ICA) Drivers for macOS 13 (Ventura) for C60 with built-in controller

Hello NSX, 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797.

Thanks,
TammyL-Xerox
Community Manager

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NSX
New Member
New Member
‎11-02-2022 12:43 PM

Print and Scan (TWAIN/ICA) Drivers for macOS 13 (Ventura) for C60 with built-in controller

Product Name: Xerox Color C60/C70
Operating System: Other – specify OS in post

I just assisted a client with a Xerox Color C60 with built-in controller that can't configure the MSI tray correctly since he updated his macOS to v13.

He configures the jobs and always has to double check on the input tray selection because the tray choice gets unseted and only gets set after being chosen and applied 3 or 4 times.

Usually if he prints the job as is after the first configuration it doesn't print and won't let you reconfigure the input tray on the printer touch screen.

He's also unable to set the MSI as input tray in the driver print presets.

Currently using the latest C60 OSX driver version 5.11.1_2372.

Anyone has any suggestion?

 

Thanks in advance

BR

-N

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