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Donaldini Member
Member

Print jobs end prematurely

Our users seem to be having problems with printing one of our (software) printers.

 

When printing on Administratie Witpapier the job ends before finishing so only parts of the document gets printed. When they print on the printer Administratie Recycled, which is the same hardware device, but just different settings (different paper tray), the problem doesn't exist.

 

My first guess was the printer driver, but they both seem to share the same driver

 

 

 

xerox-print-job-interupted.JPG

 

xerox-print-job-interupted-advanced.JPG

 

 

 

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1 Reply
Community Manager CherylO-Xerox
Community Manager

Re: Print jobs end prematurely

Hello Donaldini.

 

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product.

 

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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