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Valued Advisor
Valued Advisor

Re: Print preferences not taking effect

Hi sihall69,

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.  

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Print preferences not taking effect

Product Name: Xerox Versant 180 Press
Operating System: Windows 10

Good Afternoon

Wondered if someone could assist please.

We have a Xerox Versant 180 press, using the v180 printserver 1.2 driver. We have recently upgraded the print staff to windows 10 devices and installed the printer however when printing jobs the printer is not accepting the job specific options (Stapling, Duplex etc..) when printing from the PC's.It will print the job but from the standard tray and as individual sheets. However if you go on to the server, select the job and add the options from there it accepts the settings and prints accordingly.

Im sure its just some configuartion that was missed but is anyone able to point me in the rights direction?




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