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skyram
New Member
New Member

Print quality differs between laptops

Product Name: Xerox C230 Color Printer
Operating System: Not Specified

I purchased the C230 to print event badges on site so it is mobile. I had no issue last year but I am having issues now. 

The laptop I use on site is windows 10 and linked via USB

I also have a windows 11 laptop I connect via WiFi at home

I have attached a photo showing the same test print of a word document, one printed directly after the other. The windows 10 print is very bad, the windows 11 isn't perfect. When printing the actual badges, mainly in advance, i used the windows 11 machine but even with that the quality varied throughout the print run though never anywhere near as bad as the window 10

Both are running the same Xerox Print and Scan experience. The windows 11 has more print options.

Any thoughts on what the issue could be and why one laptop is considerably worse than the other.

Any further info that may help? 

Many thanks

 

Mike

C203 Print Issues.jpg

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TammyL-Xerox
Community Manager
Community Manager

Re: Print quality differs between laptops

Hello skyram, 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797.

Thanks,
TammyL-Xerox
Community Manager

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