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Community Manager
Community Manager

Re: Printer - Fiery communication issue

Hello Buser, 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797.

Community Manager

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Printer - Fiery communication issue

Product Name: Color C75 Press
Operating System: Windows 7
Hello Forum,
The equipment is Fiery EX-C75 on WIndows 7 and Xerox C75 engine.
Technically I have the following issues:
- after launching the Workstation the printer is not found with "wrong host name or IP address" message;
- Update of Workstation did not solve the issue;
- NVM initialization and FW update of the printer did not solve the issue ;
- the ping from  to goes through.
I want to re-install the Fiery server but can't find the ISO.
Could you please study if you can assist us with these issues.
Thanks in advance.

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