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Printer Moved - No Longer Printing Envelopes

Product Name: WorkCentre 3655
Operating System: Windows 10

Our office recently moved and our xerox, that was always a network printer, went from printing #10 envelopes effortlessly to "resources held."  The correct envelopes are loaded into the bypass tray and the Xerox recognizes them; however, they will not print.  I have changed the tray options in the window print options window, as well as even attempted loading the envelopes in a paper tray (sized to envelopes).  Getting increasingly frustrated, someone help a beginnier office admin, please!

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Community Manager
Community Manager

Re: Printer Moved - No Longer Printing Envelopes

Hello HarmonyL,

I searched our online knowledgebase and found a few solutions that may help you print Envelopes:

Community Manager

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