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Labelqueen
New Member
New Member
‎09-24-2021 12:23 PM

Printer Offline Mac

Product Name: VersaLink C400 Color Printer
Operating System: macOS 11 - Big Sur
Please can someone advise me on how to fix the following issue.
I have searched and googled and nothing has helped.

Every time I try to print - in the see what’s. Printing box it says printer offline.
I have restarted both the printer and Mac and tried every other solution

Thank you !
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1 Reply
TammyL-Xerox
Administrator
Administrator
‎09-27-2021 09:33 AM

Re: Printer Offline Mac

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.

Thanks,
TammyL-Xerox
Community Manager

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