Showing results for 
Search instead for 
Did you mean: 
2 Replies
Valued Contributor
Valued Contributor

Re: Printer Paper Selection

Hi there,

I have some suggestions for your issue.

1 - Change the Protocol from "RAW" to "LPR" and change the queue name to "print". Also check the "LPR Byte counting Enabled"

2 - Disable (uncheck) the "Advanced printing features"




3 - Disable the Bi-directional communication

7855 v2.jpg


4 - Reboot the machine


If the issue remains, install the Global print driver.


0 Kudos
Valued Advisor
Valued Advisor

Re: Printer Paper Selection

Hi Eddie,

Thank you for using the Support Forum. Please take a look at the solution for selecting the paper for printing.  If this information does not help you resolve the issue please consider contacting your support centre for further assistance.

Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos

Printer Paper Selection

Product Name: Other - specify product in post

My office has a Xerox WorkCentre 7855 and 5755 that was just updated to Driver Version 5.351.8.0N on Windows 7. Prior to installing this driver, the software that we use would automatically select paper as it was needed. For example, a pdf could have a combination of 8.5 x 11 and 11 x 17 sheets and Adobe Acrobat would print out the doument like we see it on the screen. Similarly, we were able to select print options like two sided printing, stapling and paper size in the Microsoft Word printing drop down menus.


With the new drivers, we have to select paper sizes in both printing preferences and in the software. For example, to print an 11 x 17 page in adobe acrobat, I need to select File -> print --> properties --> paper size --> OK --> Page setup --> paper size --> OK --> print. It adds a lot inefficiency to our document creation process.


Has anyone else had this problem and found a solution?

0 Kudos