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jaestanton New Member
New Member

Printer driver needed for Mac OS10.15

Product Name: Phaser 3260
Operating System: macOS 10.15 Catalina

I have just purchased a Phaser 3260.  My MacBook Pro doesn't have a CD drive, so the software that came with the printer is no use.  I tried to download the driver from the Xerox site, but there is no driver for OS 10.15 Catalina.  I downloaded the most recent version (OS 10.14) and on trying to open the insaller get the message: 

“Installer OS X.pkg” can’t be opened because Apple cannot check it for malicious software. This software needs to be updated. Contact the developer for more information

So my brand new printer appears to be useless at the moment.  Is there a workaround? Is there a new driver coming?  When?

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2 Replies
AC334 New Member
New Member

Re: Printer driver needed for Mac OS10.15

Bought Xerox 3260 just three months ago. Now find Xerox offer no 3260 printer driver for OS Catalina. Can't print anything pending now, and there's no clue from Xerox as to when (or even IF) a new driver will be available. Tried reloading Mohave software at the suggestion of a Xerox tech person, but it appears that Xerox's drivers don't pass muster on OS Catalina's end; you get a message that Apple "can't check for malware" on Xerox's Mohave software, so you can't install it to try for a workaround. Apple tech support says I can de-install Catalina and re-install Mohave, but the re-installation of the older software would erase the hard drive; would have to back up everything and then reload. Don't want to go there. Xerox: get your act together please! Or if you can't support your customers, how about buying back our useless printers?

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Community Manager CathyO-Xerox
Community Manager

Re: Printer driver needed for Mac OS10.15

Hello AC334,

This device was launched approximately 6 years ago in 2014. The Compatibility Matrix says they will be evaluating drivers for Catalina. What I have heard through the grapevine is that there may be drivers available for this device by the end of the year. That is not a guarantee.

In the meantime,

  • The user can still add the printer on macOS using the built-in “Generic Postscript PPD”.
    • If Xerox driver features are really needed, they could try an unsupported work-around in which they install the Xerox macOS Common Print Driver from a closely related product which is supported on Catalina.  Note that there may be incompatibilities that could cause not all feature/function to work properly
Community Manager

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