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Community Manager
Community Manager

Re: Printer is not able to print the whole document

Hello Novis, 

I would recommend you contact Fuji Xerox, which is a different company, for more assistance. Please find support for the machine at FujiFilm.

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Printer is not able to print the whole document

Product Name: ApeosPort-IV C3370
Operating System: Windows 11


I encounter a weird issue with the printer driver, it states error when the document is sent to print. From the queue at the laptop, I can see it is moving towards the total amount of size then it stops halfway such as 1.40MB/2.80MB then the status shows error. This error doesn't appear in the printer's web interface under the job history and neither in event viewer. So, is there any solutions to this weird issue, it only happens to 2 out of 10 laptops?

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