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New Member
New Member

Printer is not printing the correct colour

Product Name: Other - specify product in post
Operating System: Windows 10

Hi all,

Our printer has suddenly started printing our main company colour (a blue/green) as just blue. We have tried printing just green and yellow and both work seperatly, so cant be a mixing issue. It is just this specific colour tone that it now doesnt want to print at all.

We have tried and tried and nothing seems to be working. Just FYI, we have not changed the toner since it stopped printing correctly.


Any ideas?

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Valued Advisor
Valued Advisor

Re: Printer is not printing the correct colour

Hi jj1772, 

Thank you for using the Support Forum. It is difficult to even begin to answer your question without knowing what printer you are using.  Please provide the model number of your Xerox printer and maybe someone can then answer your question or help you find an answer.  

Community Manager

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