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New Member
New Member

Printer issue

Product Name: Phaser 3260
Operating System: macOS 10.15 Catalina
Greetings, 
 
I have upgraded my Mac computer to Catalina 10.15.3, and my printer (Phaser 3260) stopped working. Every time I try to print, I receive a message that says: "prifilter cannot be opened because the developer cannot be verified". Can you help me resolve this issue?
 
Thank you,
Viacheslav Lytvynenko.
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2 Replies
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Analyst Nation Moderator
Analyst Nation Moderator

Re: Printer issue

Xerox has still not released a 10.15 driver after all this time so there is no real way for it to work "properly". You have to use something like the Apple built in Generic PS driver and use it with limited options until such a time that Xerox does the update.

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Joe
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Community Manager
Community Manager

Re: Printer issue

The macOS® Catalina drivers continue to be released.  The Catalina driver for the WorkCentre 3215 / 3225 and Phaser 3260 is now available.  If you do not see it listed please select a different language in the language field on the drivers and downloads page and then change back to the language you need and you should see the driver.  This is a cache issue that we are aware of and working but in the meantime, the changing language tip will work. We thank you for your patience and apologize for the delay in releasing the drivers. 

Thanks,
CherylO-Xerox
Community Manager

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