Hello Zairantiastic,
Since you have tried the above solutions already, I would suggest that you call into our support departmenat @ 1-800-821-2797 or 1-800-835-6100.
I have the exact same problem, I already tried the recommended solutions and still not working
:(
Hello Nooraini,
I searched our online knowledge and found to articles below for offline messages. If you are still having issue after trying these solutions pleas consider calling into our support department.
https://www.support.xerox.com/en-us/article/en/2108762.html
https://www.support.xerox.com/en-us/article/en/2125302.html
Hi
I've managed to instal the driver and print a few days ago and today when I tried to print, everything was connected as before but the printer says it's offline. I have tried restarting everything and it still doesn't work.
Nooraini