Hi
I've managed to instal the driver and print a few days ago and today when I tried to print, everything was connected as before but the printer says it's offline. I have tried restarting everything and it still doesn't work.
Nooraini
Hello Nooraini,
I searched our online knowledge and found to articles below for offline messages. If you are still having issue after trying these solutions pleas consider calling into our support department.
https://www.support.xerox.com/en-us/article/en/2108762.html
https://www.support.xerox.com/en-us/article/en/2125302.html