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Nooraini
New Member
New Member
‎11-27-2020 01:15 AM

Printer keeps saying offline

Product Name: Xerox B210
Operating System: macOS 10.15 - Catalina

Hi

I've managed to instal the driver and print a few days ago and today when I tried to print, everything was connected as before but the printer says it's offline. I have tried restarting everything and it still doesn't work.

Nooraini

 

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TammyL-Xerox
Administrator
Administrator
‎11-30-2020 09:12 AM

Re: Printer keeps saying offline

Hello Nooraini, 

I searched our online knowledge and found to articles below for offline messages.  If you are still having issue after trying these solutions pleas consider calling into our support department. 

https://www.support.xerox.com/en-us/article/en/2108762.html 

 https://www.support.xerox.com/en-us/article/en/2125302.html 

 

Thanks,
TammyL-Xerox
Community Manager

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