cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

Printer message 'Filter failed' after upgrading to Mac OS Catalina

Jump to solution
Product Name: DocuPrint P205 b
Operating System: macOS 10.15 Catalina

Hello 

I upgraded to Mac OS Catalina recently and now my DocuPrint P205b has a message 'Stopped - 'Filter Failed' and will not print. I have been waiting for an upgrade to be issued for the printer drivers but these have not been issued yet. Can any one help?

0 Kudos
4 Replies
Highlighted
Community Manager
Community Manager

Re: Printer message 'Filter failed' after upgrading to Mac OS Catalina

Jump to solution

Hello Andrew,

I took a look online for this Fuji Xerox device and it appears there are no Catalina drivers. If you have tried the generic driver that came with the OS and that isn't working, maybe try un-installing the printer and downloading the Fuji Xerox driver for 10.14  to see if that will work for you.

Thanks,
CathyO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!
Highlighted
New Member
New Member

Re: Printer message 'Filter failed' after upgrading to Mac OS Catalina

Jump to solution

Hello Cathy, thank you for your help. My printer is now working.

Regards

Andrew

0 Kudos
Highlighted
New Member
New Member

Re: Printer message 'Filter failed' after upgrading to Mac OS Catalina

Jump to solution

hello! please i need help i have a xerox ducocolor 252 and i need print from a mac mini with mac os catalina but fiery doesnt en work. the program tell me it is not compatible

so i try to install driver but when i send print i see this error filter

i try to installa fujixerox driver but the printer will crazy printing a lot of pages


@CathyO-Xerox wrote:

Hello Andrew,

I took a look online for this Fuji Xerox device and it appears there are no Catalina drivers. If you have tried the generic driver that came with the OS and that isn't working, maybe try un-installing the printer and downloading the Fuji Xerox driver for 10.14  to see if that will work for you.


 

0 Kudos
Highlighted
New Member
New Member

Re: Printer message 'Filter failed' after upgrading to Mac OS Catalina

Jump to solution

I installed the new driver 10.14 then my Macbook recognized the printer and can print normally, but all printout now is only black and white with no colour print function. I have checked with printer setting but have no way to adjust to colour print , what should I do? I am using CP116W and my macbook version is 10.15.6

grateful if you could also cc your reply to joesze3248@gmail.com

thank you

0 Kudos