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Xerox Employee
Xerox Employee

Re: Printer not printing from Rip


Check with your hech if there is no item in HFSI that must be replaced/reset.



Printer not printing from Rip

Product Name: DocuColor 7000/8000 Digital Press
Operating System: Windows 7

Good Morning, 

I've been having a constant problem with My Docucolor 700. In where if i sent a job from a computer to the rip the job reaches the rip and printer but on the rip it says waiting and on the printer it say printing but nothing happens.

I've swapped all the cables and cleared the cache for the machine and rip and the problem is still there. everything else about the printer works fine if i use the copier . its just that jobs sent to the rip aren't starting on the printer.

Is there any solution to this problem?

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