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olympia2020
New Member
New Member

Printer not printing

Product Name: Xerox Phaser 3610
Operating System: Windows 10 x64

Hi,

I have recently bought a Xerox Phaser 3610 printer, I plugged it into my computer and installed it using the instalation CD that came with it, after installing the computer says that the printer is in Error state and will not print anything despite the installation saying the drivers were successfully installed. I then tried to download the drivers online and again it is successful at installing but the printer still will not print anything.

Does anyone know why this is happening?

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3 Replies
olympia2020
New Member
New Member

Re: Printer not printing

please can someone help becuase i cant get it to work

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olympia2020
New Member
New Member

Re: Printer not printing

Hi Everybody

I 've had this asking for help post active since 10 October but unfortunatly nobody replied.

Please if there's someone that had same problem and know how to solve it Please help me

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CherylO-Xerox
Community Manager
Community Manager

Re: Printer not printing

Hi olympia2020, 

Thank you for using the Support Forum. Please take a look at this article about not being able to print.  If this does not help you can uninstall the driver for the Phaser 3610 reboot your computer and then down load the most recent driver from the drivers and download site for your printer.  Please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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