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Community Manager
Community Manager

Re: Printer only printing one document and then stops

Hello JWPI, 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797. 

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Printer only printing one document and then stops

Product Name: AltaLink C8030 / C8035 / C8045 / C8055 / C8070 Color Multifunction Printer
Operating System: Windows 11

Hi all, I have had the following issue with 2 separate laptops (I changed laptop recently).

I connect to the wired network. I select the printer and print a document. It just stays in the list of documents pending on my pc. 

I reinstall the printer. I print again and its works. But if I want to print another document, again the document stays in the list of documents.

So I need to reinstall the printer each time... not great.

Any leads to find a solution?

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