My ApeosPort-IV C5575 printer some times prints what looks like an A3 page onto an A4 bit of paper when A4 is the selected paper size. This happens when printing PDF documents with Adobe reader, and also word docs in Office 2010.
Looking at the paper size, everything looks fine.
This happens very randomly and after a while it will fix it self and print at normal size.
It is very hard to recreate the problem because of how inconsistently it happens.
Note: This is being printed using a terminal server running server 2008 R2
Any help would be most appreciated as this is a very annoying issue.
Thank you for using the Support Forum. Please try using the Print as Image feature in Adobe for the PDFs and see if that will help. Here are the instructions:
Enable the "Print as Image" Option Within Adobe Acrobat
From the computer:
For Adobe Acrobat 4.0/5.0:
Adobe Acrobat 6.0 and above:
If this does not help please consider contacting your support centre for further assistance.