Printer says there's a paper jam in the exit -- bu...

yiannabanana1999 · ‎09-06-2018

Hello. I can't seem to get my machine to recognize that there's no paper jam. I've practically taken apart the machine and can't find one anywhere. But the machine continues to flash with a "paper jam in exit" message. Can anyone help me?

CherylO-Xerox · ‎09-11-2018

Hi yiannabanana1999,

Thank you for using the Support Forum. Please take a look at the solutions for the fault message you are seeing. Also turn the machine off for 2 minutes then power back on. If the error continues please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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Printer says there's a paper jam in the exit -- but there's no paper jam

Re: Printer says there's a paper jam in the exit -- but there's no paper jam