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mozzer14
New Member
New Member

Printer set up B215

Product Name: Xerox B215 Multifunction Printer
Operating System: macOS 10.15 Catalina
Hi my printer is WiFi ready with symbol on screen too right....when downloading the software onto my computer I get an empty box when add printer no printer to be found?
Can anyone help? Thanks

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2 Replies
CathyO-Xerox
Community Manager
Community Manager

Re: Printer set up B215

Hello mozzer14,

Have you tried reinstalling with the Xerox Print Driver?

Thanks,
CathyO-Xerox
Community Manager

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awesome141
New Member
New Member

Re: Printer set up B215

Downloading software really has nothing to do with Xerox printers, but rather your web browser. Unless you're doimg a firmware upgrade to the printer. In tha case you must use the 'browse' button to navigate to wherever you saved the firmware file, 'Downloads' perhaps!

If you're installing the printer driver, and the driver can't find the printer, you must connect the printer with a cord. The driver won't find it over WiFi until after the driver in installed.
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