We have a xerox 6505n printer in the office. It could print on both sides. But last few days, regardless of our preference, it prints only single-sided. I have updated the firmware, it does not help. I have also checked the web interface. It does not show duplex unit to be installed. However, it was not a problem before. What can be the reason for that?
Thank in advance!
I searched our online knowledgebase and found the steps to enable the optional features including the duplex unit. Hopefully this will get the duplex feature working again.
Thank you for your respoonse, but it says duplex unit is not avilable, however it was there.
When I choose available option, it continues printing on one side. If I click, get printer information, it says duplex unit is not available.
Is that hardware problem?
Have you tried removing and reinstalling the duplex unit, if not I have included instructions on how to install the duplex unit.
To be honest, I could not quitely understand how to remove and reinstall the duplex unit((
I opened the front cover and remove the orange plastic. and?