To be honest, I could not quitely understand how to remove and reinstall the duplex unit((
I opened the front cover and remove the orange plastic. and?
Have you tried removing and reinstalling the duplex unit, if not I have included instructions on how to install the duplex unit.
Thank you for your respoonse, but it says duplex unit is not avilable, however it was there.
When I choose available option, it continues printing on one side. If I click, get printer information, it says duplex unit is not available.
Is that hardware problem?
I searched our online knowledgebase and found the steps to enable the optional features including the duplex unit. Hopefully this will get the duplex feature working again.
We have a xerox 6505n printer in the office. It could print on both sides. But last few days, regardless of our preference, it prints only single-sided. I have updated the firmware, it does not help. I have also checked the web interface. It does not show duplex unit to be installed. However, it was not a problem before. What can be the reason for that?
Thank in advance!