Printer stuck after I turned of HTTP. After power on the menue dose not come up,

[Ariel_Gordon123]

Hi Tami 

I was able to get out of the problem by using the spcial boot  to rest the NVM  and printer to factory setting , and then using the dignostics to fix the 124-235 problem becuse of the factory setting. was not easy and i had to reconfigure the printer. 

one can see videos on youtube how to do both. 

This is a problem the Xerox should fix.

Best 

Ariel 

[TammyL-Xerox]

Hello Ariel_Gordon123, 

Sounds like you have tried everything already, so it would be a hardware escalation:1-800-835-6100.

[Ariel_Gordon123]

HI I turend off HTTP port 80 from the Admin web interface after I set up HTTPS.

After restart the printer is stuck and the menu dose not come up on the screen see picture , and I canto access via HTTPS the configuration manu via the web interface as it is not reponsive. Tryed to reset it by doing spcial boot and erase all data with the hope it would rest it to factory settings (as i dont have access to the screen) but it did not work.

the only thing the printer is responding to is PING.

Any idea would help

Version is 65.51.61