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Valued Contributor
Valued Contributor

Re: Printer unattaches itself Workcentre 6505



Whats OS are you using? Have you tried to print from another PC? Maybe you should use ethernet cable....

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Account Deactivated

Re: Printer unattaches itself Workcentre 6505

Hi ski1123.

Thank you for using the forum.

I would recommend pinging the printer:

There may be an issue that your IT person would need to check on.


You may also check for solutions in the product support content.


If you still need assistance you may contact US support at the following link  or call 1-800-835-6100.


Please select "Accept Solution" and / or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!
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New Member
New Member

Printer unattaches itself Workcentre 6505

Product Name: WorkCentre 6505

Hi all,

I have a work centre 6505 printer that occasionally unattaches itself as a saved printer and I have to restart my computer, reload the drivers or re-add the printer to get it to be recognized again. It happens usually when trying to print a few different things and sometimes after big jobs. I will print one document and then try to print another document and the printer will be gone. I check my usb setting to see if it was going to sleep and that isn't the case. The printer just randomly vanishes. Any thoughts here?



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