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Community Manager
Community Manager

Re: Printer won't find files in USB folders

Hello abeauceant,

Have you ever been able to print from USB before? If not, you may need to first enable it.

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Printer won't find files in USB folders

Product Name: WorkCentre 6515
Operating System: Windows 10

Hi,  I'm a few months past my warranty and don't want to pay $25- for Xerox help.

I insert my FAT 32 formatted USB, navigate to my desired folder, but the printer tells me there are no files.  I know for a fact that I have pdfs and MS docs on it.  Can anyone tell me why this is happening and how I can fix it? 

Thank you in advance!

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