Printer won't go into power save mode

[ROR]

TOO MANY TIMES WITH PAPER JAM  AND DO NOT GO FROM IDLE  ALL THE TIME PLEASE HELP ME THANKS

[DagwoodBumstead]

Just to end this thread. When I replaced the yellow toner everything went back to normal. So lesson learned. When you are out of toner, this printer will NOT go into any sleep or power-saving mode. Thanks for the help!

[Woliwon]

I beloeve it is considered a fault yes. Especially if there is a code along with it like 093-456

[DagwoodBumstead]

Further to my first post, another fact is that the printer is telling me that it is now out of yellow toner.  When I tried to manually put the printer into sleep mode it said it could not and gave I think 3 possible reasons, one of which was due to a fault.

Is being out of toner considered to be "a fault"?  I guess it must be. When the new toner arrives I will circle back here and give an update.

[DagwoodBumstead]

My Workcenter 6515 always went into power saving mode exactly the way it should.

Today I replaced the CYAN toner with a non-Xerox toner and immediately power save mode stopped working.

The printer prints fine, but simply will not go into power saving mode. The only choice I have is to do a complete power down cycle.

Please advise how I can fix this.

Details:

Total impressions 5265

Activation Date 05/14/2021

Software versions - system v65.65.51 Controller ROM v1.77.0 Boot ROM v11.1.219

Printer is connected by USB and is not attached to ethernet or wifi.

PC OS is Windows 10 x64