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GoldKillinger New Member
New Member

Printer won't install firmware upgrade

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Product Name: Xerox Phaser 6700 DN
Operating System: Mac OS X 10.11 - El Capitan

Hello everybody,

recently i again update all my hardware and got in to problems with my printer. Lately the colour registration is failing and the print results aren't as good as earlier.

My Phaser 6700 DN will not start the installing process either implementing the upgrade file via CWIS or manually with a USB and the .dlm file like explaned in other posts here in the forum.

Is there any checkbox that need to be marked or any other way to start the upgrade manually? 

Right now the firmware is stuck at 081.140.103.22600 and i'm trying to upgrade to 081.140.108.09500.

I already reset the NVRAM. 

Thank you for the help in advance. 

Daniel from Hamburg,Germany

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3 Replies
gabiene Occasional Advisor
Occasional Advisor

Re: Printer won't install firmware upgrade

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Hi,

You cannot upgrade to 081.140.108.09500 firmware, because you must install first 081.140.104.17600 wich is a software bridge.

 

Gabi

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gabiene Occasional Advisor
Occasional Advisor

Re: Printer won't install firmware upgrade

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GoldKillinger New Member
New Member

Re: Printer won't install firmware upgrade

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Hey,

thanks for the anwser. Now i got both firmwares installed. Sadly i'm now trying to install the patch 1190026v1.dlm with no chance to get into the CWIS and the print display stuck at "Xerox Energy Star". The Printer stills prints.

 

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